Lab Services & Referrals Officer

Fatima Memorial Hospital in Lahore is hiring a Lab Services & Referrals Officer to act as the primary coordination point for physicians, clinics, hospitals, corporate clients and other approved referral sources. Responsibilities include facilitating referred patients and samples by coordinating registration, test availability, sample requirements, collection, billing guidance and routing; maintaining an accurate referral database; developing and maintaining professional relationships with referral sources; onboarding new referral accounts; monitoring and resolving referral-related issues; preparing weekly/monthly referral reports and dashboards; supporting physician engagement, outreach activities, health camps and institutional partnerships; and ensuring compliance with patient confidentiality, laboratory protocols, privacy requirements and authorized information-release procedures. The role requires a Bachelor's degree in Medical Laboratory Technology, Allied Health Sciences, Business/Healthcare Management or a related discipline, and 2-4 years of relevant experience in laboratory services, healthcare referrals, patient facilitation, diagnostics sales/outreach.