Patient Support Representative (US Healthcare Market)

Handle patient calls, emails, and chats; schedule appointments and follow-ups; verify patient demographics and insurance; assist with billing, coverage, and treatment queries; coordinate with providers and internal teams; maintain accurate CRM/EHR records; ensure HIPAA-compliant patient support. Freshers and experienced candidates with strong English communication and customer service skills, knowledge of patient scheduling, insurance verification, referrals, prior authorization, and familiarity with US healthcare and EMR/EHR systems are encouraged to apply.